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Hotel · Tokyo · Tokyo City Area

Hotel New Ueno

A straightforward, well-run 3-star hotel in Taito, a short walk from Ueno Station, with clean rooms and dependable service.

  • 5-minute walk from Ueno Station
  • Friendly, helpful staff
  • Clean, comfortable rooms
7.8 Very good 1439 reviews Booking.com 7.8 · 1439 reviews

About

Hotel New Ueno

Hotel New Ueno sits in Taito, one of Tokyo's special wards, about five minutes' walk from Ueno Station. The 3-star property keeps things simple: a lift, vending machines for snacks and drinks, and Wi-Fi throughout. Check-in runs from 15:00 to 23:59, and check-out is by 10:00.

Rooms come in smoking and non-smoking options, from singles and doubles to twins and Japanese-style rooms. Each includes air conditioning, heating, a bathtub, and a shower. The hotel doesn't allow pets, and all rooms are non-smoking, so the focus is on a clean, no-fuss base for exploring the city.

  • Non-smoking rooms
  • Wi-Fi
  • No pets allowed
  • Lift
  • Vending machines
  • Air conditioning

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Proximity to Ueno Station — A five-minute walk from the station puts the hotel on a direct line to airports and city sights, making it a practical base for travelers.
  • Friendly, attentive staff — Guests reference helpful service, including luggage storage the day before check-in, money exchange advice, and efficient suggestions.
  • Good value for a short stay — With room rates starting at £237, the hotel offers a budget-friendly option in a central Tokyo location, particularly for solo travelers or brief visits.
  • Clean and comfortable rooms — Across the reviews, rooms are consistently described as clean and comfortable, whether standard doubles or Japanese-style rooms.

Worth weighing

4 to weigh
  • Rooms are basic and dated — Some guests note the hotel is old and not luxurious, with rooms that are simple rather than polished. For the price, this is understood, but be prepared for a no-frills experience.
  • Breakfast hours are limited — If you're planning to use breakfast, note that service hours are short, which may be inconvenient for early risers or those with tight itineraries.
  • Some rooms are small — A guest mentions a 'small double bed' room type; while some rooms are reasonably large, others might feel cramped for two people.
  • No pets allowed — If you're traveling with an animal, this hotel won't work — the property officially prohibits pets.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Economy Twin Room Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Double Room Small Double Bed Non-Smoking

  • 1 Single bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Single Room Smoking

  • 1 Single bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Triple Room Non-Smoking

  • 3 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Single Room Non-Smoking

  • 1 Single bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Double Room Non-Smoking

  • 1 Double bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Double Room Smoking

  • 1 Double bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Japanese-Style Room Smoking

  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Double Room Smoking

  • 1 Double bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Double Room Non-Smoking

  • 1 Double bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Single Room Annex Non-Smoking

  • 1 Single bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Japanese-Style Room Non-Smoking

  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Single Room Annex Smoking

  • 1 Single bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Standard Twin Room Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Standard Twin Room Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Comfort

  • Air conditioning
  • Heating
  • Sitting area

Convenience

  • Wi-Fi
  • Lift
  • Vending machines
  • Electric kettle

In-Room

  • Flat-screen TV
  • Free toiletries
  • Shower
  • Bathtub

Services

  • Massage
  • Non-smoking rooms

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.8
Very good 1439 reviews

Guest-rated 7.8/10 from 1,439 reviews

Booking.com · 7.8 · 1439 reviews
7.8Verified guest

“Enjoyed a five-night stay impressed by the service and location. Staff were friendly and let me store luggage a day early for free. Loved the complimentary skincare kit and bath salts at the counter. Easy access to transport, close to Ueno Station, and plenty of restaurants. Room was always clean and comfortable.”

7.8Verified guest

“Spent four nights as a solo traveler catching airport trains. Location was ideal, just two minutes from Ueno Station. Japanese-style room was comfortable and clean, with daily amenities including a nice chocolate treat. Breakfast was authentic and tasty, though hours could be longer. Staff were very helpful.”

7.8Verified guest

“Great two-night stay. Close to Ueno train station, markets, restaurants, and transport. Niagara Sub Shoppe nearby for quick meals. Food in the coffee bar was fabulous.”

7.8Verified guest

“Good choice of food. Efficient and excellent staff; early check-in was available.”

7.8Verified guest

“Good hotel with excellent Wi-Fi, friendly staff, and air conditioning. Staff helped me find where to exchange money during my first stay. Highly recommend for a comfortable stay.”

7.8Verified guest

“Location is very close to JR Ueno Station.”

04 — Location

Getting around Tokyo

The property sits in Tokyo.

Getting Around: Ueno Station is about a five-minute walk, offering JR lines, the Tokyo Metro, and access to Narita and Haneda airports. This makes the hotel an efficient hub for day trips and onward travel.

Food & Drink: Guests praise the hotel's coffee bar for its food, and there are numerous restaurants in the Ueno area. A nearby sub shop offers quick, casual meals.

Local Convenience: The Taito area is dense with shops and dining options, and the hotel's vending machines provide late-night snacks and drinks without leaving the building.

Taito-Ku Ueno 7-2-5, Tokyo, Tokyo City Area, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 10:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
72 rooms

06 — Questions

Frequently asked

How far is Hotel New Ueno from Ueno Station?

The hotel is nearly a 5-minute walk from Ueno Station, according to the property description. Some guests note it's even closer, around two minutes.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 10:00. A few guests mention they received early check-in upon arrival, though that's at the hotel's discretion.

Does Hotel New Ueno allow pets?

No, the hotel does not allow pets. The policy explicitly lists 'Pets: Not allowed.'

Are there smoking rooms available?

Yes, the hotel offers both smoking and non-smoking room types, including twin, double, single, and Japanese-style rooms. All rooms come with air conditioning and heating.

Is breakfast available at the hotel?

Yes, breakfast is offered and guests describe it as authentic and delicious, though the service hours are somewhat limited. The hotel also has a coffee bar.

What amenities does the hotel provide?

Amenities include Wi-Fi throughout, air conditioning, heating, a lift, vending machines for snacks and drinks, free toiletries, an electric kettle, flat-screen TV, and massage services.

The bottom line

Hotel New Ueno delivers on what matters most for a city break: a central location near Ueno Station, clean and comfortable rooms, and a staff known for going out of their way. It won't wow you with luxury — the rooms are simple, and amenities are minimal — but as a practical, well-priced base for exploring Tokyo, it's a solid choice, especially for solo travelers and short stays.

7.8A reliable, well-located option for budget-conscious travelers.

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